AMS Blog

All about data and Microsoft Dynamics 365

What steps does the customer take on their journey with your business?
Customer lifecycle – what do Amazon do?

It’s worth taking the time to sit down and think about the journey a customer has with your business as part of the customer life cycle.

Who do they speak to and when? What correspondence do they receive? We use Amazon as a case study.

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There's more lurking behind your CRM and finance systems than you think
Finance and Billing systems

You create your customers, issue and track invoices, log and monitor purchases and run your company reports.

We’ll shed some light on your finance and billing systems, there’s more behind there than you think…

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