Duplicate Detection Rules Disabled After Hotfix
Microsoft Dynamics 365 Tips Have you noticed that your duplicate detection rules have been disabled without your knowledge? We’ve discovered that the rules are disabled
All about data and Microsoft Dynamics 365
Microsoft Dynamics 365 Tips Have you noticed that your duplicate detection rules have been disabled without your knowledge? We’ve discovered that the rules are disabled
What happens when someone completes the sign up form on your website? Have you ever put yourself in the shoes of a customer and filled
Are you using PowerWebForm to collect new leads from your website? Wouldn’t it be great you could assign leads to a specific user in your
Do you send important emails and documents to your customers? Yes. Did you know the world’s most powerful mail merge system does this: Merge any
Can you confidently report on each stage of your sales pipeline? Let’s say your pipeline has the following stages: Qualify Discuss Propose Negotiate Close Are you sure you
Do you agree levels of service with your customers? Good customer service is no longer good enough, the best businesses deliver excellent service on time, every time… your customers expect this.
It’s happened again… Another small business owner I met lost hours of their life fixing a spreadsheet. They couldn’t understand how costs on the Excel
The failure rate in CRM projects is high – 6 out of 10 fail within a year How can you make sure you’re in the
Update: This blog refers to Organisational Insights, which has now been replaced by Analytics in the Power Platform Admin centre – find out about this
“I need that document!” I’m guessing you place a lot of value on documents – contracts, quotes, orders and even a manufacturing schedule or a
So you’ve assessed whether your data is good, bad or downright ugly. Hopefully you’re heading towards the good data league or are there already! Where
Data Quality is everything. Good data oils the wheels of your business. Poor data grinds it to a halt. So, is your data good, bad,
We’ve all been there – you need to capture some new data quickly… This time it’s contract renewal data. You turn to Excel. It’s a
As we discussed before, one of the main benefits of the update from Dynamics CRM to Dynamics 365 is that businesses only pay for the
These prices have been updated by Microsoft in October 2019 – the new prices are here Microsoft Dynamics 365 is a large product family with
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Manufacturing businesses know that it’s critical to improve process efficiency. The same goes for service and sales businesses. Shaving minutes off answering a query, checking
Microsoft’s Autumn 2021 Wave 2 updates give powerful new telephony capabilities to Dynamics 365 Customer Service Integrated voice channel now available in Omnichannel No need
Improvements coming to Dynamics 365 this Autumn
Microsoft have announced updates to Dynamics 365 and Power Platform As part of their biannual release plan. This Autumn’s wave 2 release includes features which
