UK Dynamics 365 & PowerApps partner

How To Use Reminders to Stop Losing Leads in Dynamics

Use reminders to set follow ups

There are many ways to keep on top of leads in Dynamics. Your choice of technique will depend on a few things The simplest way of keeping track of leads is to use activity reminders in Dynamics Set lead reminders using tasks or appointments A simple solution to remind you to follow up a lead […]

How To Drag and Drop Email Attachments in Dynamics

Drag Drop Attachments

We’re used to dragging and dropping files onto emails in Outlook, or to move files in File Explorer. However, Dynamics never supported this out of the box, until now. Add an attachment to Dynamics emails Once you’ve enabled drag drop attachments, it’s easy to do Attach a previously used file If you want to attach […]

Using Focused View in Dynamics 365 Sales

Focused view saves you time switching between records in Dynamics Focused view lets you scroll through records and open them without switching back and forward like in your standard Dynamics set up. It’s available in most popular tables like contacts, leads, accounts, or opportunities and can be activated in other tables by your administrator To […]

How to Personalise the User Interface in Dynamics Business Central

Business Central personalisation

To improve your workflow and boost your productivity, you should customise the user interface in Dynamics Business Central. Understanding the user interface in Dynamics Business Central The role centre is the main page for your Business Central organisation. You can visit the role centre at any time by clicking your company name at the top […]

Is Dynamics 365 Easy to Use?

Is Dynamics 365 Easy to Use?

Ease of use is so important when you’re choosing a new CRM. For the best user adoption and productivity, the system needs to be intuitive for users of all skill levels. First of all, what makes a CRM easy to use? Here are the main features which maximise usability: The easiest to use CRM platforms […]

Administer Dynamics 365 with Power Platform and Power Apps

Administer Dynamics 365

When Microsoft Dynamics 365 online was first created, administering the system was slow, with many settings hidden under complex menus. This made changing settings hard for the first time admin. Now administration is quicker and falls in two areas. Power Apps (https://make.powerapps.com/)Here you can administer all the data related activities like creating tables, views, forms […]

How do I Streamline My Business?

Streamlining Business

Manufacturing businesses know that it’s critical to improve process efficiency. The same goes for service and sales businesses. Shaving minutes off answering a query, checking stock levels, or sending an invoice will add up significantly over months. Efficiency means better customer service, cost savings and a competitive edge. Why should I streamline? Do I need […]

How Ecommerce Integration Changes The Way We Think About Business

How Ecommerce Integration Changes The Way We Think About Business

Ecommerce has never been a more popular way of doing business. Thanks to its ease and convenience, as many as 87% of UK households bought something online in the 12 months leading up to October 2020. Many businesses have adapted, creating ecommerce websites so they don’t get left behind. However, what many don’t realise is that to get the most of their ecommerce site they need to […]

What’s Happening to Dynamics 365 Sales in April 2020?

Each April and October, Microsoft release new features and improvements for Dynamics 365. Two months before the release, Microsoft publish details of the changes. We’ve had a read and summarised them for you. Here are some of the more interesting changes coming to Microsoft Dynamics 365 Sales this quarter Kanban boards Some CRM systems show […]

How To Scan Business Cards in Dynamics 365

The business card scanning feature in Dynamics 365 makes inputting contact data easy. As a Microsoft Dynamics 365 Sales user, you’ll know how much time you can waste inputting contact data. Whether that’s new leads or contacts, either way it’s time consuming and prone to errors, particularly on a mobile. Business card scanning is now […]

Will the CRM System Integrate With our Existing Systems?

Will the CRM system integrate with our existing systems

Integrations are crucial and Microsoft 365 will not hold you back  Some businesses are concerned about integrating their CRM systems, such as Microsoft Dynamics 365, with their existing systems. Microsoft Dynamics 365 has an open infrastructure, which allows it to integrate with many other systems out there. We commonly integrate with finance systems such […]