Why CRM projects fail and how to stop it happening in the future You may have heard about failed CRM projects. Why does this happen?
Mark from All My Systems describes some of the ways you can use Dynamics 365 to save time and get clever with your day-to-day tasks
Keep field staff connected Many people ask us how their remote, field-based staff could access their CRM system. This is a key question because
Businesses lose thousands by not having adequate systems in place to follow up leads. Here Mark gives you some ideas about how to improve your
We’ve all been there – you need to capture some new data quickly… This time it’s contract renewal data. You turn to Excel. It’s a
Good communication is a key ingredient in the success of your business. The quality of knowledge sharing between members of your team when delivering customer
How can you replace an existing system with a new system when you don’t know exactly how the existing system works?
Mapping business processes is a part of requirements analysis, and is one of the most difficult but most important tasks of implementing an information system. Its difficulty is based on the size and complexity of the system being implemented, and the ability of users to specify their requirements. A system with multiple shared databases crossing different functional areas or global locations will clearly be a complex implementation, compared to a simpler implementation where a system with a single database is operated in one department […]
Become more efficient and effective, improve employee engagement and grow your business the sustainable way…too good to be true? Start reading our series of articles on ETHICS to find out more