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Dynamics 365 Sales : What’s New – Spring 2024 Wave 1

What’s happening in Spring 2024 with Dynamics 365 Sales and Power Platform New features in detail – Dynamics 365 Sales

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How Do I Set Up a New Company in Business Central?

How Do I Set Up a New Company in Business Central?

Why set up a new company in Business Central? You may want to set up a new company in Business

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Business Central personalisation

How to Personalise the User Interface in Dynamics Business Central

To improve your workflow and boost your productivity, you should customise the user interface in Dynamics Business Central. Understanding the

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How to Track Outlook Emails in Dynamics

Tracking emails from your email programme to your CRM isn’t a feature that’s much talked about, but it’s very useful.

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Who Updated the Field? What the Dynamics Audit Log Tells You

Auditing your Dynamics 365 records maintains data accuracy and compliance.. It’s a systematic way to track and manage changes to

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Customer Insights?

Should I Move From Dynamics Marketing to Customer Insights?

In July 2023, Microsoft announced the merger of Dynamics 365 Customer Insights and Dynamics 365 Marketing into a new unified

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Bringing Telephony to Microsoft Dynamics 365

Voice calls in Dynamics 365

Integrating phone calls in Dynamics Customer Service has many benefits for your organisation Many organisations struggle with manual integration of

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Four Ways to Edit Multiple Records in Dynamics 365

What is bulk editing? In Dynamics 365 Sales, bulk editing means simultaneously making changes to multiple records, without needing to

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Business Central: What’s New – Autumn 2023 Wave 2

Copilot and AI innovation Microsoft say according to their survey “nearly 9 out of 10 workers hope to use AI

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sales wave 2 2023 featured image

Dynamics 365 Sales : What’s New – Autumn 2023 Wave 2

Here’s a run down of updates to Dynamics 365 Sales which you’ll see in your system soon. Note: some of

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dynamics and customer voice

Dynamics 365 and the Power of Feedback: Customer Voice

Why listen to your customers? Listening to your customers isn’t just about gathering a few online reviews or going through

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How To Use AI to Boost Sales Efficiency: A Guide for Microsoft Dynamics

Use AI in Microsoft Dynamics to support your sales team

There is a revolution happening in AI. As a small business owner, you can use it to your advantage to

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speed up Dynamics

How to Fix Slow Dynamics 365 Performance

If your Dynamics 365 system is running slowly, there are many things you can do to help with Dynamics optimisation

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Hidden Marketing Features Dynamics Sales

Hidden Marketing Features of Dynamics 365 Sales

How to Use Dynamics 365 Sales for marketing without buying Dynamics 365 Marketing (Customer Insights) Includes HTML email editorsMarketing automation

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Setting Up User Permissions in Business Central

Your users need permissions to use Business Central. Controlling who can access which areas of the system via permissions is

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