AMS Dynamics 365 upgrade
Upgrade Your Dynamics CRM to Dynamics 365
Why should I upgrade to Dynamics 365?
How does a Dynamics 365 upgrade work?
Do I have to upgrade Dynamics?
|Product||Lifecycle Start Date||Mainstream Support End Date||Extended Support End Date|
|Microsoft Business Solutions CRM 1.0||1/1/2003||7/11/2006||Not Applicable|
|Microsoft CRM 1.2||10/31/2003||1/9/2007||Not Applicable|
|Microsoft Dynamics CRM 3.0||12/1/2005||4/12/2011||4/12/2016|
|Microsoft Dynamics CRM 4.0||2/29/2008||4/9/2013||4/10/2018|
|Dynamics CRM 2011||5/18/2011||7/12/2016||7/13/2021|
|Dynamics CRM 2013|
Service Pack 1
|Dynamics CRM 2013||1/12/2014||Not Applicable||Not Applicable|
|Dynamics CRM 2015||2/11/2015||1/14/2020||1/14/2025|
|Dynamics CRM 2016||11/30/2015||Not Applicable||Not Applicable|
|Dynamics CRM 2016|
Service Pack 1
|5/23/2016||Not Applicable||Not Applicable|
More about Microsoft’s lifecycle policy
How long will it take to upgrade to Dynamics 365
The upgrade takes more time the older your system is
You can only upgrade one version at a time.
So for example, to get from CRM 2013 to Dynamics 365 you’d have to first upgrade to 2015, then 2016 and finally Dynamics 365
Is this an opportunity to make improvements?
If your system hasn’t been updated in a while, and your processes and business needs have changed, you should consider a rebuild. In some cases this could take less time than a complex upgrade, and then, at the end, you have a system fit for your current needs
What about Licencing?
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Microsoft Dynamics 365
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