Bringing Voice to CRM
Microsoft’s Autumn 2021 Wave 2 updates give powerful new telephony capabilities to Dynamics 365 Customer Service Integrated voice channel now available in Omnichannel No need
Microsoft’s Autumn 2021 Wave 2 updates give powerful new telephony capabilities to Dynamics 365 Customer Service Integrated voice channel now available in Omnichannel No need
What does Dynamics 365 omnichannel customer service actually mean? Put simply we’re talking about giving customers many different ways of contacting you for support. Omnichannel
Save precious time and delight your customers by letting them access the information they need 24/7 What is a web portal? It’s a secure area
Customers are demanding more When your customers contact you for help with a problem or for advice, the queries will come from many different channels,
This week, I’m talking about a way to help retain and delight your customers. If you want to know more about the workshops, take a
Mark from All My Systems talks about how to use social media channels to improve your customer service.
Mark from All My Systems talks about how you can improve your customer service by opening up your knowledge bank and by helping customers to
Maximise job productivity, route optimisation, and use mobile devices to record notes and photos whilst onsite. ➜ More about our fields service solution
Do you agree levels of service with your customers? Good customer service is no longer good enough, the best businesses deliver excellent service on time, every time… your customers expect this.
How to give great customer service by using systems to keep in touch with customers once the sale has been made.
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