What is the Return on Investment for Dynamics 365 Sales?

Moving to Dynamics is a big investment – How can you be sure that your investment will be worth it? Independent research shows that over 3 years the Dynamics 365 ROI is 215% Other research shows the broader Dynamics family can give a ROI of $16.97 for every $1 spent Where do these figures come […]

Is Dynamics 365 Reliable?

If you’re considering a new CRM, there’s one big question – can I rely on this system being available when I need it? Downtime is unacceptable in today’s fast-paced world. So, how reliable actually is Microsoft Dynamics 365? Microsoft’s proven reliability With over 40 years delivering business solutions, Microsoft has a strong track record you […]

Is Dynamics 365 Easy to Use?

Ease of use is so important when you’re choosing a new CRM. For the best user adoption and productivity, the system needs to be intuitive for users of all skill levels. First of all, what makes a CRM easy to use? Here are the main features which maximise usability: The easiest to use CRM platforms […]

Is Dynamics 365 Sales Customisable to our Business Needs?

Yes! You’ll find the system can be tailored to your specific business needs. Its flexibility compares well with other similar CRMs First of all, lets look at what Dynamics can do without any customisations What can Dynamics do out of the box? Microsoft Dynamics 365 Sales was created to be an immediately deployable, comprehensive solution. […]

How Do The Top CRM Systems Compare?

We’re big fans of Microsoft Dynamics, but it’s not for everyone. So here’s an honest breakdown of the best and worst parts of the most popular CRM systems to help you compare and choose what’s best for you. We looked at Monday.com, Pipedrive, Freshsales, Zoho CRM, Microsoft Dynamics Sales, HubSpot and Salesforce. Salesforce Considered by […]

How Much Does Dynamics 365 Cost?

UPDATED APRIL 2025 We want to make sure you’re well informed about the buying process and that our costs are transparent. We hope this guide helps to explain how much Dynamics will cost you. There are two components to Dynamics pricing Licence costs – Microsoft’s subscription model The subscription model, or cloud-based model, means you […]

Do I Need a CRM?

Is it time to get a CRM? Well, more than 91% of companies with more than 11 employees have a CRM.   However, this doesn’t mean a CRM system is essential for your business. You might well thrive using a simple system based on Excel or paper notes. You might not need a CRM, if […]

Embrace CRM for Business Growth: Why Spreadsheets Limit Your Business Growth

Excel, Word, databases, contact systems, and sales management systems… Every time you use one of these in your business, it limits your growth. Instead, consider a CRM for your business growth to streamline and boost efficiency. We find that businesses who have robust systems in place to manage sales orders, opportunities, marketing activity, and customer […]

The Cost Of Not Doing It – AMS TV 48

Mark’s puzzled why some people get their sums wrong when thinking about costs Welcome to Episode 2 of our business case series, where we address the common perception that CRM is expensive. Let’s delve into this topic because how you perceive CRM and the significance of systems in running your business is crucial. Our experience […]

Secrets to Succeeding with Systems – AMS TV 47

Mark knows why CRM projects get into hot water. Here’s how to cool them down Today, we’ll discuss a series of AMS TV episodes that focus on making the business case for CRM. Whether you’re considering CRM or need to present a convincing business case to senior management, there are several reasons to explore. You […]

Can We Make Changes to the CRM After Go Live? 

We like you to change your system as your company changes. Can you make changes to the CRM system while you are live and using it? Yes. In fact, we encourage it. You’re not static What if your business stopped and there were no further changes? Your company would shrink and you would eventually go […]

Our Estimating System Already Does CRM Work. Why Do We Need an Extra System?

Don’t be limited by restrictive systems, find a flexible solution that grows with you.  Your business may use an estimating system to do some CRM work for you. Why would you need an alternative system? Let’s look at what the estimating system does for you. A dedicated system However, at some point, you will […]

We Have Lasted 10+ Years Without CRM, Why Do We Need One Now?

Disconnected systems will hold back your growth and efficiency If your business has been ticking along without a CRM, it’s fair to ask, what’s the point in changing? Technology has moved on quickly. If you want to grow and stay competitive, you need systems that keep up. What’s changed? Ten years ago, you could manage […]

Is Microsoft Dynamics Too Complex For a Small Team?

Microsoft Dynamics 365 is affordable and scales with you Is Dynamics too complex for us? At our company, we often hear the concern that Microsoft Dynamics may be too big for SMBs. Historically, this was often the case because you would have needed to install the system on several servers in order to get the […]

Can our IT MSP, Implement Dynamics For Us? 

We don’t think of a CRM as a technological solution to install. We think of it as cultural change for your business Some businesses that have an IT MSP, or Managed Service Provider, have asked, “Could they implement Dynamics 365 for us?” Our answer would be yes, possibly. The same is true if you have […]