Optimise your mobile workforce
Manage your mobile workforce with Microsoft Dynamics 365 for Field Service
Schedule service appointments better
- Fit in more appointments
- Get the right people to the job
- Reduce driving time
- Personalise the service based on the customer’s preferences
- Manage your stock inventory and be sure the right people have the right parts
- Swiftly cope with unexpected changes or emergencies
Expertly manage service contracts
- Run your service contracts and warranties like clockwork
- Ensure your service levels match customer agreements
- Automate escalations
- Provide field staff with information about terms and expiry dates
- Create schedules to maintain customer’s equipment, stopping problems before they happen
- Track asset locations, maintenance needs and repair history
Make life easy for your workforce on the road
- Provide your staff with the information they need for each job
- Give and receive real time information via mobile devices
- Capture signatures, generate invoices and collect payment
- Get real time information through apps for iOS, Android and Windows
- Help staff whilst on-site using guides and step-by-step checklists
- Take notes and photos for each job
Call me back to arrange a free demo
See how Michelin use Field Service for Microsoft Dynamics 365 to run their delivery service
