UK Dynamics 365 & PowerApps partner

Our thoughts on business systems and how to run your business more efficiently

Mark Pullar compares build vs buy software options for a growing UK business

Should you build or buy your business software?

Most businesses don't need custom software. Here's why a configurable platform is usually faster, and the few cases where building makes sense.…
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Mark Pullar explaining what it means if my CRM is used as an expensive spreadsheet?

Is your CRM being used as an expensive spreadsheet?

You've gone live, but nothing has really changed. Here's why a new system ends up as an expensive spreadsheet, and what to fix first.…
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Why CRM systems fail: the missing voice of the user

Why CRM systems fail when nobody asks the users

Your users spend all day in the CRM. If nobody asks them what they need, adoption stays low and the system gets the blame.…
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Mark Pullar explaining QuickBooks Online to Business Central migration

QuickBooks Online to Business Central migration: a project rescue story

Little data migrated and no financial checks, with a deadline looming. Here's how AMS got a Business Central go-live back on track.…
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Still of video on when to use a spreadsheet for business tasks versus a full system

When to use a spreadsheet for business (and when you shouldn’t)

Excel isn't the problem. Mark Pullar explains why a spreadsheet is still the right tool for some jobs, and the exact point where it becomes a risk to your business.…
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Business owner choosing not to check email first thing in the morning

When should I check my email?

One simple habit change freed up Mark Pullar's mornings for good. Here's why email can wait, and what to do with your best hours instead.…
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AMS TV 79

10½ Secrets of CRM #1 – AMS TV 79

Mark’s let the cat out of the bag…

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Garbage in, Garbage out

This is Rubbish – AMS TV 78

Mark’s hunting around in dustbins for today’s AMS TV. There’s no recycling of ideas, though.

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Video Still

An Appetite For Data – AMS TV 77

Mark’s digesting a big helping of data at a summer BBQ.

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AMS TV 76

Is This the One for Me? – AMS TV 76

This week’s AMS TV is full of hazards. We’re assuming Mark got out safely.

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Clouds? – AMS TV 75

Mark’s seeing clouds, even though the sky is blue…

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AMS TV 73

You Had One Job – AMS TV 74

What do you think about these uses?

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AMS TV 73

What A View! – AMS TV 73

The secret to taking time off in peace

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AMS TV 72

What is CRM Culture? – AMS TV 72

Mark’s gone to extremes with this week’s AMS TV. Once the mist cleared, the views were beautiful – have a look…

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TV 71

Wow! I Didn’t Realise That – AMS TV 71

It’s more than just contacts and emails…

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