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What are the Different Versions of Dynamics 365?

Microsoft Dynamics 365 is a range of business applications covering ERP (Enterprise Resource Planning) , CRM (Customer Resource Management) and most other business areas.

You can pick and choose from the applications to suit your business needs. Each application works standalone, or will integrate easily with other parts of the Dynamics 365 suite, as your needs change.

Microsoft Dynamics comes in many flavours

All these systems can be customised to your business needs. They’re all designed to work together and integrate with Microsoft 365 (Office 365)

Dynamics 365 Sales:
Includes lead management, opportunity management, and customer relationship management.
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Dynamics 365 Customer Service: Case management, multichannel communication, knowledge management, and social media integration.
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Dynamics 365 Marketing:

Dynamics 365 Customer Insights (Marketing): A marketing automation solution. It offers features such as email marketing, customer journey automation, and lead generation.
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Dynamics 365 Business Central

Dynamics 365 Business Central: Accounting, inventory management, and customer relationship management.
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Dynamics 365 Field Service:

Dynamics 365 Field Service: Scheduling, dispatching, and asset management.
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Dynamics 365 Project Service Automation:

Dynamics 365 Project Service Automation:
Project planning, resource management, and time tracking.
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More Dynamics Software

Dynamics 365 Finance: Accounting, budgeting, and forecasting
Dynamics 365 Supply Chain Management: Inventory management, order management, and transportation management.
Dynamics 365 Human Resources: Recruiting, onboarding, and performance management.
Dynamics 365 Commerce: E-commerce, point of sale, and order management.

Please get in touch to chat with an expert (not a salesperson) about implementing Dynamics in your company

📆 Last update: June 12, 2024

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