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Latest Learning Articles

Do We Have To Pay For Support?

Do We Have To Pay For Support?

When it comes to Dynamics support – you get what you pay for This video and article speaks about CRM

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Why is licencing so expensive?

Is Dynamics Licencing Expensive?

For many businesses, particularly smaller ones, the cost of Dynamics can seem prohibitive. People often ask us, “Why is licencing

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Will CRM cost me more in the future?

Will CRM Cost Me More In The Future?

There’s more to costs than just the price of a system Often when discussing CRM systems with others, people will

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What is CRM

What Is CRM in Business?

CRM, or Customer Relationship Management systems have grown from simply storing contact information, to running entire businesses. What is CRM,

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Automate Welcome Emails With Dynamics 365 Marketing

Dynamics Marketing is now called Dynamics Customer Insights What happens when someone completes the newsletter sign up form on your

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PowerWebForm – Assigning Ownership of leads

Are you using PowerWebForm to collect new leads from your website? Wouldn’t it be great you could assign leads to

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Supercharge Your Mail Merges

Do you send important emails and documents to your customers? Yes. Did you know the world’s most powerful mail merge

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Can You Trust Your Sales Figures? Here’s How to Be Sure

Can you confidently report on each stage of your sales pipeline? Let’s say your pipeline has the following stages: Are you sure you

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How to Manage Service Level Agreements. Properly

Do you agree levels of service with your customers? Good customer service is no longer good enough, the best businesses
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So, You Think Dynamics 365 is Not for Small Businesses?

It’s happened again… Another small business (SMB) owner I met lost hours of their life fixing a spreadsheet. They couldn’t

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