Dynamics 365 Project Recovery
Has Your Dynamics 365 Partner Stopped Delivering?
We'll take over the build and get you live.
You're mid-project and it's all gone wrong
The build has slowed to a crawl, or stopped. The partner who was meant to deliver has gone quiet, missed deadlines, or just isn’t up to the job. You’re now sitting there with money spent, a system half-finished, and no clear route to go-live.
You don’t need to start again. You need someone to take over properly.

30 minutes with our Transformation Director, no one else, no salesperson.
Does this sound familiar?
- The project's drifted past its deadline with no credible plan to finish
- There's been no progress and you can't get a straight answer why
- Requests and questions sit for days, sometimes weeks
- You're paying senior rates and getting junior work
- The people who started your project have quietly been swapped out
- You're starting to wonder whether it'll ever go live at all
If you're nodding at these, we can help
Here's how we take over a stalled Dynamics 365 build
How we get your project over the line, without you losing what you’ve already paid for
Mark Pullar, Transformation Director
We ask the difficult questions that others don’t. We challenge assumptions, involve users, review every layer of the system, and focus on simplicity. That’s how we uncover problems that were missed first time round and get projects moving again
What's the reality?
Will we have to start again?
No. You've already paid for discovery, design and a chunk of configuration, and you're dreading a new partner saying "we'll need to redo all that." We won't.
We start by understanding what's already been designed and built, then we keep what's sound and finish what isn't.
Starting from scratch is almost never the right answer, and it's rarely in your interest.
How will the team cope?
We keep the momentum going rather than pressing pause.
A stalled project is where people lose faith and drift back to Excel before the system ever proves itself. Keeping the team involved, and letting them see real progress again, is half the job.
What we'll need from you: not much. A bit of time upfront so we understand how you actually work, access to the system, and someone we can point questions at.
Two things which stop people picking up the phone
We can deal with both
"We're still in contract."
You don’t need to have left your current partner before you talk to us.
We can start the diagnose stage in parallel with your notice period, so no time is lost once you’re free to move. If you’re not sure about your contract we’ll help you work out what you can and can’t do before you commit to anything.
"Our current partner holds our licences and admin access."
This can catch you out. Often the old partner controls the Microsoft subscriptions, the tenant or the admin info, and people assume they’re trapped. You’re usually not.
We’ve untangled this many times and we’re quick and responsive about it. We’ll walk you through getting ownership and access back into your hands, and everything built so far stays exactly as it is while we do.
30 minutes with our Transformation Director, no one else, no salesperson.
What we do to recover your project
Often we get you up and running in 2-3 weeks

Uncover What Really Went Wrong
We start by digging into both the business and the system.
Through a detailed review and short stakeholder interviews , we identify the causes of the project’s problems. That means challenging assumptions, understanding business processes, reviewing configuration, analysing data structures and uncovering issues that were missed during the original implementation.
Assess the Data and Technical Foundations
Next, we examine the details that often cause projects to fail later.
We review data quality, integrations, field design, migration risks, forms, views and overall solution architecture. This helps us identify weaknesses, technical debt and design decisions that could impact adoption, reporting or future scalability
Rebuild Around the users
We validate how people actually work compared to how the system has been configured.
Where required, we redesign forms, processes and user journeys to make the system simpler, more intuitive and easier to adopt.
Remove Complexity
Many struggling projects suffer from unnecessary complexity.
We challenge customisations, processes and design decisions to identify opportunities to simplify the solution whilst still meeting business requirements.
Build a Prioritised Recovery Plan
Once we’ve identified the issues, we prioritise them.
We separate quick wins from longer-term improvements and create a practical recovery plan that gives you a clear route back to a successful implementation.
Test, stabilise and implement
We make the agreed changes, validate them with users and ensure the system is fit for purpose before wider rollout.
We’re an established UK-based Microsoft partner helping organisations like yours simplify operations, give power to your teams and delight customers.
- Small, senior team. You’ll know our names
- Straight talk. If it’s not right, we’ll say
We’ve seen what happens when a great business system meets a team that truly cares. The result? Growth that sticks.
The questions holding you back
Here’s our answers to the most common concerns we hear:
What happens to the work already done during the handover?
Nothing changes without your sign-off. The diagnose stage is about understanding what’s been built, not altering it.
Will this cost more than staying with our current partner?
Not necessarily. The first call and ballpark cost you nothing. For projects that are mostly sound and just stalled, getting them moving again is often more modest than people fear. You’ll know roughly where you stand before committing.
How long before the project's moving again?
Most projects we take on are back in motion within the first two to three weeks
Do we need to tell our current partner we're leaving?
Not before you talk to us. We can review your situation without you having made any decisions or announcements yet.
Which Dynamics 365 products do you cover?
Book a free rescue call
30 minutes with our Transformation Director, no one else, no salesperson.
Or call us on 01422 824831
email: hello@allmysystems.co.uk


